Out-of-hours support in a competitive market

Out-of-hours support in a competitive market

Every CEO wants to ensure that even after the last employee clocks out for the day, support is still available for customers at all times. However, myths about an offshore team’s productivity and skill level can prevent many organisational leaders from exploring this option. As a result, partnering with a remote outsourcing specialist to assist […]

Infographic – Debunking offshore team myths for business growth

Infographic – Debunking offshore team myths for business growth

Having weathered the ups and downs of the outsourcing industry for nearly 15 years, we strongly believe that the quality of service, management and talent that we provide are directly proportional to our customer satisfaction levels. No rocket science here!     These myths raise concerns about productivity and collaboration among companies looking to hire […]

Transitioning to hybrid teams in the recruitment sector

Transitioning to hybrid teams in the recruitment sector

After a year of remote work, the recruitment world is faced with a quickly evolving workforce and the adaptation of new technology. Today, thinking outside the box isn’t just for startups but a necessity for all businesses. For those that miss out on available options for growth hacking, it could mean the difference between capturing […]

Infographic – Meaningful questions for Offshore teams

Infographic – Meaningful questions for Offshore teams

For better or for worse, the Covid-19 pandemic forced businesses to pivot quickly last year. These rapid transformations also provided a lot of business leaders with insights into the feasibility and productivity of offshore teams. We covered these insights in our blog published last month about how remote teams help champion growth. This time, we […]

Leverage virtual challenges to accelerate growth

Leverage virtual challenges to accelerate growth

As things are finally looking good with the ongoing vaccine distributions, the possibilities are endless with respect to looking beyond office walls – remote work is here to stay! However, businesses using virtual teams can initially come across inevitable hiccups during the hiring, onboarding or accessing processes of the outsourcing company. These hiccups may bar […]

One solution to multiple recruitment problems: RPO services

One solution to multiple recruitment problems: RPO services

Digital transformation is a double-edged sword that impacts business in unexpected ways. At both macro and micro levels, contemporary businesses are looking for innovative ways to solve operational, financial and manpower issues. With human resources in particular, increased global migration, mobility and access to remote labour have made finding the right talent in the local […]

Is your virtual team productive?

Is your virtual team productive?

While remote teams have gained popularity over the last decade, a lot of business owners worry whether such teams will be able to deliver the quality results that an in-house team can offer. However, the latest research has discovered that over 1/3rd (37 %) of companies are currently outsourcing their business processes and more than half […]

8 most outsourced services

8 most outsourced services

Today, businesses are striving to work smart, not hard. Working smart is good for scalability! While a lot of businesses aim to grow and expand, they often miss a simple solution to their struggles with on-boarding more work. For businesses looking to expand, there is a quick solution to such growing pains. The solution is […]