Whether you have low records volumes or high records volumes, we have you covered.
You never have to worry about over-worked teams when volume is high or having too little work to justify a records retrieval team.
Skilled APS Staff
Quality of Service
Attention to Detail
We understand the importance of underwriting strong policies in a timely manner for law firms and the life insurance industry. That's why we offer quick turnarounds on all of our records retrieval processes.
Our employees are highly trained. From communicating with hospital medical records custodians to clinics and Physician’s offices, we train them to handle your case professionally and effectively.
Since our operations are based out of India, our clients save more than 60% on their operational costs compared to their in-house operations. The extra savings can be diverted to things that really matter like acquiring more clients and standing up to your competition.
Our clients never have to worry about not having enough work to justify a records retrieval team either. Whatever your volume - now or later- we can customize a plan to suit your needs.
Our records retrieval teams have a tried-and-tested process to follow when it comes to handling your records retrieval needs.
Once the follow-up is underway, our staff is also trained to carry our QA tasks like checking the image quality of the records, deleting black and out of range pages as well as confirming essential details like patient name, DOB and SSN with request and records received.
Apart from the record retrieval activities mentioned above, we would also love to discuss your unique needs and craft a specific solution around those requirements. Reach out to us if you want to know more about our customized record retrieval options.