Our experienced agents handle everything from video surveillance to alarm monitoring.
The need for video security & monitoring is growing. Top security firms are delegating remote monitoring tasks to beat the competition & improve margins.
Technomine is well-equipped to provide everything from video retrievals to video analytics, CCTV Monitoring, live video monitoring as well as security, intruder, fire & burglar alarm monitoring.
Our video retrieval team can identify specific instances like theft, accidents, damage to goods or property. Our sites include auto dealerships to salvage yards and everything in-between.
Since our operations are based out of India, our clients save more than 60% on their operational costs compared to their in-house operations. The extra savings can be diverted to things that really matter like acquiring more clients and standing up to your competition.
Our clients don’t have to worry about optimal staffing to investigate an unpredictable number of incident reports. Even during the off hours or high-volume periods, our video retrieval teams will take care of your needs quickly.
Our teams also assist clients with video monitoring services. We take care of remote video monitoring as well as live video monitoring using latest industry software and reporting practices.
We pride ourselves on our highly experienced Level-1 tech support engineers. They help with resolution of technical issues like the ones outlined above. These agents retrieve tech support tickets from sales force, identify the issue, and work on resolving the issue. If the issue is not solvable remotely, they escalate the issue by raising a Level-2 tech support ticket, or contacting the field team for a site visit.
You never have to worry about over-burdening your existing on-ground team when you work with us. Our back end takes care of the daily tickets and mundane monitoring activities so your team can stay efficient and focus on more urgent issues.
- Highly trained and experienced agents who can
clear pending alarms from the queue.
- Our agents deal non-relevant nuisance alarms
triggered by faulty sensors or false alarms.
- Greater efficiency because your site can deal
with urgent alarms instead
- Efficient and quality support from our remote
support help desk team
- Swift & appropriate technical support via
phone call or online chat support
- Private help-desk & administration available
- Prompt assistance for your video surveillance
and alarm monitoring queries